One of the things I like to share with my customers is my mistakes and my lessons, so they don't have to. Mistakes are part of the journey of improvement,…
So you got the sale.. GOOD JOB!! I've been working in sales along time, under many different guises, and there isn't a better feeling in business then signing on the…
So the dreaded metrics.. A question I always ask my clients is do they believe that the metrics they capture add value to their business? More often than not the…
Operational Effectiveness – Business Process Performance
The process of improving business process performance should always be at the top of your agenda, as I keep saying, if you are not improving you are going backwards. In…
Should you improve Cashflow or Profits? This is a question I get asked very often and the answer is not always straight forward as they both matter. However sometimes one…
Inevitably in sales, the powers that be will want to increase the amount of sales coming as these figures are always aligned to business growth for a multitude of reasons.…
What would you say if I told you right now that I could reduce your Lead Generation costs by more than 20% and still achieve better conversions at no extra…
Without a shadow of a doubt, sales is one of my favourite areas of business to work on, and specifically within the Sales System, the actual Sales Funnel. This starts…
Building a Valuable Business with Win Win Customers
When you work with multiple customers, with multiple contracts you can very easily get lost in these customers. And yes you are providing a valuable service to your customers, however…
Digging deeper in to the process of providing strong customer service, I want to share with you the 4 areas my clients continually improve upon to ensure they are doing…
