July 8, 2020

How are you improving your Business Model Performance?

So how is your business model? Or do you have one..? Whether you like it or not, or whether you know it or not, you have a business model, albeit…
June 29, 2020

Lessons in Sales

One of the things I like to share with my customers is my mistakes and my lessons, so they don't have to. Mistakes are part of the journey of improvement,…
June 23, 2020

Systematic Sales – The Aftersales Process

So you got the sale.. GOOD JOB!! I've been working in sales along time, under many different guises, and there isn't a better feeling in business then signing on the…
June 17, 2020

Metric Madness – How to develop Business Metrics

So the dreaded metrics.. A question I always ask my clients is do they believe that the metrics they capture add value to their business? More often than not the…
June 11, 2020

Operational Effectiveness – Business Process Performance

The process of improving business process performance should always be at the top of your agenda, as I keep saying, if you are not improving you are going backwards. In…
June 4, 2020

Managing your Cash flow or Profits?

Should you improve Cashflow or Profits? This is a question I get asked very often and the answer is not always straight forward as they both matter. However sometimes one…
May 27, 2020

Sales System Accumulator

Inevitably in sales, the powers that be will want to increase the amount of sales coming as these figures are always aligned to business growth for a multitude of reasons.…
May 20, 2020

The Power of Feedback in the Sales Funnel

What would you say if I told you right now that I could reduce your Lead Generation costs by more than 20% and still achieve better conversions at no extra…
May 12, 2020

Breaking down the Sales Funnel

Without a shadow of a doubt, sales is one of my favourite areas of business to work on, and specifically within the Sales System, the actual Sales Funnel. This starts…
April 29, 2020

Building a Valuable Business with Win Win Customers

When you work with multiple customers, with multiple contracts you can very easily get lost in these customers. And yes you are providing a valuable service to your customers, however…
April 21, 2020

Concept Of Valuable Work

Digging deeper in to the process of providing strong customer service, I want to share with you the 4 areas my clients continually improve upon to ensure they are doing…
April 16, 2020

Your Customer Service

When I start working with new clients, one of the 1st questions I ask them is what is their vision and I always get an answer along the lines of…

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